CDCU

Notice: Adverse Weather Conditions Monday, 6th January: Askeaton and Glin offices will close early at 4:00 PM. Tuesday, 7th January 2025: Askeaton, Glin, Newcastle West, and Rathkeale offices will operate from 10:30 AM to 4:00 PM. Wednesday, 8th January 2025: Askeaton, Glin, Newcastle West and Rathkeale offices will open 10:30 AM to 4:00 PM. Please stay tuned for further updates on our opening hours, which will be shared on our social media channels and website.

Please see our opening hours over the festive period. You can scroll the below table to see all dates and times.  Monday     23rd DecTuesday     24th DecWednesday 25th DecThursday    26th DecFriday          27th DecSaturday     28th DecMonday   30th DecTuesday     31st DecWednesday  1st JanThursday 2nd JanuaryFriday              3rd JanuaryASKEATON9:30am – 5pm*ClosedClosedClosedClosed 9:30am – 5pm*ClosedClosed9:30am - 5pm*9:30am - 7pm*RATHKEALEClosedClosedClosedClosedClosed9:30am – 2pmClosedClosedClosed9:30am - 5pm*9:30am-6pm*NEWCASTLE     WESTClosedClosedClosedClosedClosed9:30am – 2pmClosedClosedClosed9:30am - 6pm*9:30am - 5pm*GLIN9:30am – 4:30pm*ClosedClosedClosedClosedClosed9:30am – 4:30pm*ClosedClosed9:30am-4:30pm*9:30am - 7pm**TARBERTClosedClosedClosedClosedClosedClosedClosedClosedClosedClosed10am - 2pmFOYNESClosedClosedClosedClosedClosedClosedClosedClosedClosedClosed10am - 1pmPALLASKENRYClosedClosedClosedClosedClosedClosedClosedClosedClosedClosed10am - 1pmKILDIMOClosedClosedClosedClosedClosedClosedClosedClosedClosedClosed2:10pm - 7pmSHANAGOLDENClosedClosedClosedClosedClosedClosedClosedClosedClosedClosed2:10pm - 7pmADAREClosedClosedClosedClosedClosedClosedClosedClosedClosedClosed9:30am - 6pm*CROOMClosedClosedClosedClosedClosed9:30am – 2pmClosedClosedClosedClosed9:30am - 6pm* *Closed for Lunch 1-2pm **Closed for Lunch 1:30 - 2:30pm

12 tips for Fighting Fraud this Festive Season: Be Informed, Be Alert, Be Secure – Be FraudSMART As we approach the festive season, FraudSMART is here to ensure your safety. Both consumers and businesses need to be vigilant against frauds and scams during this busy time. Everyone is a target especially with the increasing complexity of frauds and scams and during the festive season when we’re all busy enjoying this time of year. Fraudsters target us through various channels, including emails, social media, and phone calls. Here are 12 essential tips to help you stay safe: Never click on unsolicited links in texts or emails. Avoid public Wi-Fi for online purchases; use a secure connection. Keep your computer’s security up to date with reliable antivirus and browser software. Shop directly from trusted retailers’ websites. Be cautious of unbelievable deals or miracle products. Use reputable payment suppliers or Verified by VISA/Mastercard Secure Code. Watch out for

Stay Cyber Vigilant: Protecting Your Personal Information As part of Cyber Security Awareness Month, we want to remind all our members to stay alert and vigilant against cyber threats. Cybersecurity and data protection remain top priorities, not just for our Credit Union but for all organisations, as threats to personal information are constant in today's digital world. Recent Incidents Cyberattacks are becoming increasingly sophisticated, affecting many businesses and organisations globally. You may have heard about recent incidents such as the cyberattack on Cabot Financial a debt collection firm or the Ticketmaster data breach. Both incidents may have compromised sensitive personal information. While we continue to monitor the situation closely and have no confirmed breaches of our members’ data at this time, it's important for everyone to stay on guard and practice good cybersecurity habits. What You Can Do to Protect Yourself While we are doing everything possible to protect your data, we encourage you to

For an unprecedented ten consecutive years, credit unions are named the undisputed champions in Ireland for Customer Experience  For a record-breaking 10th consecutive year, credit unions have topped the league table for best customer experience in Ireland, according to the 2024 Customer Experience Insight (CXi) Report. Furthermore, credit unions are also the only brand to have maintained a constant presence in the top ten since the survey began ten years ago, a testament to the consistency of their CX excellence. Credit unions achieved an incredible overall CX score of 8.26, with a score of more than 8.0 considered to be the measure of CX Excellence. In contrast, the average score in the financial services sector was 6.91. Declan Benson CEO Cois Sionna Desmond Credit Union said: “Winning the CXi award for the tenth consecutive year is an amazing achievement.  We are proud of the values and ethos we have here at Cois Sionna Desmond Credit union

Cois Sionna Desmond Credit Union is delighted to invite applications for the role of Credit Controller, on a permanent, full-time basis. The location of the role is dependent on the candidate and may be at one of the credit union’s main offices in either Askeaton, Glin, Newcastle West or Rathkeale. The Role Reporting directly to the Finance & Operations Manager, the Credit Controller will be primarily responsible for the progressive implementation of Cois Sionna Desmond CU’s Credit Control Policy and procedures, providing an efficient service to members within authorised limits, as granted, while minimising the number of accounts in arrears. The role requires the Credit Controller to have a professional manner and work effectively to ensure that members in arrears are supported and financial losses to the credit union are minimised. The Credit Controller will implement effective credit control decisions and plans under the guidance and direction of their manager. The role will assist in

The theme of the 2024 Credit Union Art Competition is “The Joys of Life” The competition, now in its 41st year, is one of the most prominent and longest-running competitions of its type across Ireland, this year’s Credit Union Art Competition theme focuses on ‘The Joys of Life’ inviting participants to share what brings them joy and happiness. Celebrating life's simple pleasures and treasured moments through the likes of beautiful sunsets, sharing laughter with friends, or spending time with loved ones, the theme encourages participants to highlight their precious memories. Over 25,000 entries on average are received each year from children and adults from across Ireland. So put your thinking caps on put your imagination to the test and see what you can come with for ‘The Joys of Life” What can you see that gives you joy and capture it in your artwork. The Credit Union Art Competition has been a feature of life

Fraudsters are continually coming up with new ways to convince students to hand over deposits for properties that don’t exist or have already been rented to multiple tenants, with some even going as far as sending a fake contract and fake keys. They prey on students who feel panicked due to accommodation shortages and pressure them into paying a deposit without doing the necessary checks. Remember if its too good to be true it probably is! Our advice to students and parents: Familiarise yourself with the average rent price in your search area. If the rent is unusually low and it seems too good to be true, it usually is! Do your research, check the Eircode and visit the accommodation to make sure it exists as advertised. Check short-term rental sites to ensure the property is not being used by a fraudster for “viewings” who will take your deposit money. It is crucial to keep copies

Cois Sionna Desmond Credit Union is currently recruiting for Member Service Officers / Tellers on a permanent basis. This is an exciting opportunity to join our dynamic team. Previous experience within a financial regulated, customer facing environment, with QFA / CUA qualifications or equivalent is desirable but not essential. Willingness to work throughout our branch network is required, with our main offices located in Askeaton, Newcastle West and Rathkeale. Applications will be considered for both full and part time hours. The Member Service Officer positions will deliver a best-in-class standard of member service in a frontline and back-office environment. The successful candidates will be responsible for processing day to day financial transactions for our members, including loans and insurance, dealing with queries, and offering information and support as required. The key purpose of the role is to support members, by providing a superior level of assistance and service in a timely and efficient manner, to

Cois Sionna Desmond Credit Union are pleased to announce the launch of our brand new website.